What is working voltage of the sign ? Do i need an adaptor?
Working voltage of the sign is DC 12 volt, so, need an adaptor.We
seller will offer the adaptor for free.
How can I customize a sign for my store ?
•If you have artwork of your sign, send it to us by email,write
down all your detailed requirement as well,
such as size, color,font...
We will calculate price according to your requirement.
We will also give you some suggestions according to our experience
if possible.
How long time i can receive my sign ?
Usually we need 5- 7 days to produce a set of sign. Internal
express (DHL / FedEx / UPS / TNT / EMS) will take 3 - 7 days to
different countries.
Do you offer free sample for test first?
We need to charge for sample cost, but it can be refundable if you
purchase quantity which are large enough.
How to install the sign ?
• If the sign without LED
Use silicon sealant to attach the sign to wall or screw on wall.
• If the sign with LED
Need to make holes for wire connecting from backside, then use
silicon sealant to attach the sign to install board is okay.
We offer 1:1 installation paper.
Do you offer guarantee for the products?
Yes, we offer 1 years warranty to our products in wide ranges.
What is your payment terms?
You can pay by bank transfer,Western Union or Paypal.
100% paid before producing or 50% deposit and balance paid before
shipping.
My sign will be used in outdoor, are they waterproof?
All the material we used are anti-corrosion and led inside the sign
are waterproof.
The power supply we offer for outdoor is IP67.
