Q1: Are you a factory or trading company?
A1: We are an ISO approved manufacturer specialized in automation
equipment R&D and manufacturing in the fields of
semiconductors,battery,hardware,medical and other industrial areas.
Q2: How can we get prompt solution and quotation for the automation
equipment as our request ?
A2:Pls kindly provide us the following details as below:
2D/3D product drawings
Capacity request
Samples send to our address for engineer evaluating
After all information obtained , We will try to send you the
solution proposal for confirmation within one week!
As soon as you confirm our solution proposal , we will send you the
formal quotation sheet ASAP.
Q3: About warranty
A3: One year warranty, and life-long maintenance. During the
period, we supply free repair and replacement caused by the quality
of the product itself, if damage caused by human factors, not
covered by the warranty.
Q4: About installing or debugging.
A4: We will supply detailed manual to guide installation, and also
provide videos or video calling to guide the installation for free.
If client requires, we can also arrange engineers to guide
installation and train staff on site.
Q5: After-sale service
A5: We will supply 24/7 service to all customers, promptly answer
for your questions.
