FAQ
1. Why choose us?
1.1- We have over 20 years experience on machinery making .
1.2- We sale good quality machines around the world with good
service and got high reputation from our customer. Welcome to visit
our factory!
2.Can you customize machine ?
As a professional machinery manufacturer for more than 20 years,we
have skilled OEM technique.
3. What about after sale service?
Engineer will go to buyer's factory to install, test machines, and
train buyer's staff how to operate, maintain machines.
When machine has problem, We will solve basic questions by
telephone, email, whatsapp, wechat and video call.
Customers showing us the picture or video of the problem. If the
problem can be easily solved , we will send you solution by video
or pictures. If the problem out of your control, we will arrange
engineer to your factory.
4.How about warranty and spare parts?
We provide 1 year warranty and enough spare parts for the
machine,and most of the parts can be found in local market
also,also you can buy from us if all the parts that over than 1
year warranty.
5. How can you control the quality and delivery?
All our machines will be tested before packaging. Teaching video
and packing pictures will be sent to you for checking,we promise
that our wooden packaging is strong enough and safety for long
delivery .
