1. How to choose the most suitable fitness equipment steel tensile
testing machine?
Our professional team will give you the best suggestion as long as
you tell us what kind of test
you need to do and the required specification.
2. What’s the delivery term?
At most of time, we have stock in the factory. If there is no
stock, normally, the delivery time is
15-20 working days after deposit receipt. If you are in urgent
need, we can consider making
special arrangement for you.
3. Do you accept customization service?
Yes, of course, we can not only offer standard machines, but also
customized machines
according to your request. Don’t hesitate to tell us your
requirement, we will try our best to
meet your needs.
4. Can we visit your factory before order?
Yes, we warmly welcome and sincerely invite you or your team to
visit our factory, we will help
to arrange hotel and pick up you from airport.
5. Do you have customers of our country before?
Now our testing machines have been sold to more than 26 countries,
like USA, Canada, Russia,
UK, Italy,Germany, European Union, India, Pakistan, Philippines,
Singapore, Thailand and
Vietnam, Iran, Brazil...and so on.
6. How about your warranty?
Generally, our warranty is one year. Within the warranty period, we
can offer technique support
and part parts change, necessarily, our engineers may go to your
place for better service.
7. How about the packing for machine, is it safely protected during
transportation?
Our machine is packed by standard export wooden box, it won’t be
damaged. We’ve delivered
many testing machines abroad by sea or by air without damage.
8. What is the order process?
Inquiry - quotation - communication - order confirming - deposit
payment - production - testing
and debugging - balance payment - packing - delivery - customer
receiving - after service.
9. How to install and use the product?
The product is shipped with an operating instructions and video of
English version.
