1. Q: Can I have a sample order for led pixel light?
A: If samples in stock, can be sent out right away. If no samples in stock, take 5-7 business days for production.
2. Q: What is delivery time?
A: For small order, 3-7 business days. For big order, 5-12 business
days.
3. Q: How can we guarantee quality?
A: Always a pre-production sample before mass production;
Always final Inspection before shipment.
4. Q: Aging Test
A: All the goods has at least 8 hours’ aging test 100% before
sending.
5. Q: Why choose us?
A: 10 years of professional LED light production experience, can
provide you from the design and production to the installation of a
complete set of solutions, the company's products can be customized
according to customer requirements.
6. Q: How do you ship the goods and how long does it take?
A: DHL,UPS,FedEx, TNT: 3-5days. Airline and sea shipping also optional.
7. Q: OEM and ODM available?
A: Yes.
8. Q: Do you have warranty for your goods?
A: Yes, All products we sell are in good quality and have been tested
before they are shipped out. We offer 1-3 years Warranty.
9. Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and
the defective rate will be less than 0.2%.
During the guarantee period, we will send new lights with new order
for small quantity. For defective mass products, we will repair
them and resend them to you or we can discuss the solution
including re-call according to real situation.
Shenzhen Xinhe Lighting Optoelectronics Co., Ltd.
- Specialized in semiconductor illumination and lighting products,
and is an integral companyintegrating designing, developing,
manufacturing, and sale.
- We focus on the appliance products in advertising and lighting
area, and establish the long term business relationship with large
advertisement material distributors.
- With topping technology talented persons, advanced management,
efficient staff team, our company tries our best to create
well-known brand in semiconductor illumination field.
- Our company bases on LED encapsulation, making the best lighting
deploying projects in allusion to different LED appliance field.
- Our company captured the chance of revolution of world illumination
industry, and formed application department.
- Our extended series products are as: the LED modules for
advertising lighting, specialized LED switch power supply, LED RGB
controllers, LED open signs, super LED straight lighting words and
other related products.
