1.Q: What is your product range?
A: Moving Head Light, LED Par Light, LED Effect Light, LED Wall
Washer, Laser Light, Search Light, Stage Machines, DMX Controller
etc.
2.Q: How long we can get the products from you?
A: For sample order ,it takes about 2 days . For bigger order , 3-7
days,according to the quantity.
3.Q: What is the payment terms?
A: For sample , we accept western union , T/T ; For bigger orders ,
we accept T/T,western union OR Trade Assurance
4.Q: Can you help me to print our logo or company name on the
products or package?
A: Of course . Your logo can be printed on the products or
package.(OEM&ODM permit)
5. Q: What's your warranty?
A: Our warranty is 2-year. Spare parts on free during the 1st
year;Spare parts to be charged during the 2nd and 3rd year.Spare
parts still can be offered beyond of the warranty if the products
is still be produced.
6.Q: If the products broken during the warranty, what should I do?
A: If there is a problem with the products,you describe it and send
pictures or video to us to analyse, then we will guide you how to
fix it and provide spare parts on free if needed.
7. Q: What's your certificates?
A: CE certificates passed.
8. Q: Why should I trust us?
A: We're golden member of alibaba with Trade Assurance passed.We
can cooperate through the Trade Assurance as then double assurance
to ensure your right
