1. Before the cooperation, what information we would like to know
from you?
(1) Basic information about your name, company detailed address,
company registration number/tax number.
(2) What is your sales way: retail or wholesale? Entity shop or do
you also have online store?
(3) Where did you get our information?
(4).Have you ever purchased our product before? Buy retail or
wholesale? Where to buy?
2. How to order in wholesale if you are our right customer?
(1) Visit our website and send us the style code (or the name),
size and quantity of each style you want.
(2) We check the stock system and quote the best price for you for
the stocking iterm.
(3) After confirming the order, we will email you with our bank
information.
(4) After confirming payment, we will send order and provide
tracking number after getting from the shipping forwarder.
3. What’s your MOQ?
(1) MOQ is 1 PC.
(2) You can mixed designs and size.
(3) If your order is a sizeable one, we could reconsider our price.
4. What’s your payment ways?
(1) Normally by T/T, West Union, Paypal etc. Bank charges will be
taken by customer.
(2) The exchange rate is calculated by the day of the remittance.
(3) 30% or 50% of the total value should be paid before producing.
5. How is your packing of clothing?
1pcs/poly bag , 60pcs/carton , or as you required .
6. What’s your shipment ways?
Normally by express for small order, 5-8 working days. Mass order
can delivery by sea or air as request.
Sample time :3-5 working days for processing ,3-7 days for
delivery.
Production time :15-30 days after customized order PP sample
approved.
OEM/ODM : The time of delievery is 15-45 days after received your
payment.
7. Can I have sample order firstly and how long for the samples?
Yes. Sample order is accepted. Samples can be finished in 5-7 days
after receiving the sample fee.
8. Can sample fee be refunded ?
Yes, sample fee will be refunded if after you order.
9. Do you have any stock that I can buy ? Or can I do with small
order ?
Yes ,we have some stock and if we some design at at production line
we can accept small order !
10. What's the lead time/production time?
Usually 10-20 days for 200pcs-2000pcs.
11. Can you make our own design, label and hand tag?
Yes, we provide OEM service, custom designs, cutting, sewing,
fabric, measurements, logo, label, tag are all accepted.
12. What should I do if I haven't received my dress
If you haven't received your dress, kindly be patient. Your dress
may reach your hand in the next few days. You may contact the
shipping company by your side or contact us for help, we will try
our best to help you.
13.Your After sales service?
If there is some problem of quality and quantity, please contact us
within 7 days upon receipt and we will try our best to solve your
problems.
For more information on our available products and services, please
don't hesitate to contact us. Looking Forward for the further
discussion sincerely.
