Q: How long is your delivery time?
A: 40 to 60days depending on different items after 30% deposit
collected.
Q: Are you trading company or manufacturer ?
A: As manufactory, we DON'T provide retail sales & DON'T have stock
to sell in small batch. Every item has certain MOQ as shown on
specification sheet to cover the best porduction cost.
Q: Do you have a certificate of quality?
A: Our main market is Europe with high quality standard request.
All electrical items are at least CE/CB/RoHS approved. Some of them
are ETL approved. All manual items are LFGB approved.
Q: Do you provide free samples ? How long to provide samples?
A: Yes, normally sample is FREE after filling "Sample Request
Inquiry Form". Sample preparation takes 5 to 7 Working Days. If
necessary, pre-shipment sample could be arranged for your approval
before cargo loading.
Q: Do you provide after-sales service ?
A: Yes, normally we will provide one-year warranty & 1% FREE spare
parts against each order for all items. By the way, "After-Sales
Consulting Report" is also a basic document to follow up every
year.
