Q1: How long for your warranty period?how to get warranty service?
A1: Our warranty for 12 months,the waranty by sending the new
replacement parts for free.All problems
can be fixed by change the broken parts.
Q2: What should we do if machines got problems when the warranty is
expired?
A2: You still can enjoy our lifetime free maintenance service even
the warranty is expired.
Q3: What your lifetime free maintenance service cover?
A3: Our lifetime free maintenance service cover in following:
1; We still can provide some free replacement parts when the
warranty is end.
2; We provide free repair service for lifetime(if got any problems
with main parts,
pls sent the parts back to us for free repair)
3; We provide free update and programming for latest software and
technology.
4; We provide free remote assistance for any problems you unable to
fix.
Q4: Can we place the order directly from website?
A4: Yes,but the price show on our site without payment system
parts,please better contact us to confirm the payment solution
before make the order.
Q5: How to arrange the shippment
A5: The vending machine is big and heavy items,so only can ship by
sea.
