Q1. Do you accept customization?
Yes, our all partition walls are customized.
Q2. Need we provide the technical information or drawings?
Yes, we need, this is important.
Q3. What is your warranty time?
5 years guarantee, include all parts and defects.
Q4. Can I have a sample order?
Yes, we welcome sample order to test and check quality, but the
sample is not free.
Q5. How do you ship the samples and how long does it take to
arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q6. What about the leading time?
Generally speaking, the sample needs 3-5 days, production time
needs 10-20 days.
Q7. Do you have any MOQ limit for partition wall order?
The MOQ is 5 square meters.
Q8. Is it OK to print my logo on packing?
Yes. Please inform us formally before our production and confirm
the design firstly based on our sample.
Q9:What is your terms of payment?
T/T 50% as deposit, and 50% before delivery. We'll show you the
photos of the products and packages before you pay the balance.
Q10. How do you solve the installation problem?
We will provide targeted installation plan to let you know how to
install;
If it is necessary, we will dispatch professional installer to your
local install, but you side should be responsible for the cost of
the air ticket and accommodation for the whole trip, and 120-200USD
one person per day for instructions.
| 
