1.Pre-sale service
1)7day*24hours Hot-line & Email service for inquiry.
2)Confirm the price, lead time, artwork, payment term etc.
3)Salesman send the Proforma Invoice.
4)Customer make the payment for deposit and send us Bank receipt.
2.In-sale service
1)Material and accessories inspection upon arrival
2)Make the sample according to customer request, send photos or
samples to get customer approval
3)After approval, we inform that we will arrange the production &
inform the estimated delivery
time.
4)Send photos to show the production status.
5)Confirm the estimated delivery time again.
6)Clients make payment for balance freedom Ship the goods
7)Inform the tracking number and check the status for clients.
3.After-sale service
1)Feedback to success about Quality , Service, Market Feedback &
Suggestion. And we can do better.
2)We will prioritize the product upgrade of former customers
FAQ
Q: Does your company make all the cases by yourself?
Yes,we are professional musical instrument cases manufacturer in
Guangzhou for 6 years.
Q: Where is your factory?
Our factory located in Guangzhou, it‘s take half an hour from our
factory to Baiyun airport.
Q:What are your product ranges?
Acoustic guitar case,classic guitar case,E-guitar case,Uke case and
ABS plastic case ect.
Q:Can you custom according to my design?
Yes,OEM & ODM is welcomed in our factory.
Q:How can I order from your factory?
Receive our quotation—confirm order details—confirm the samples
—sign the contract—pay deposit—mass production—cargo
ready—balance/delivery—after service
—further cooperation.
Q: What's your payment?
We accept T/T.
Q: How do you control the quality of the products?
Every manufacturing process will be controled by QC department
before shipping.
