1.Q:Are you a manufacturer?
A: Yes,we are a manufacturer.
2.Q: What warranty do you offer?
A: Each product with 1 year warranty,expect the human damage and
force majeure factor .
Beyond the guarantee period machine ,we will provide maintenance
service and technical support.
3.Q:Are you still worry about compatibility of PC with your
software?
A: Before you make the order, you could test your software if
compatible with
our hardware, you could send your software to us or you could
Teamviewer.
4.Q:Do you still have lots of complains of after-sales?
A: With our experience, it is better for you to have a hardware
engineer, Once meet problems,you check and solve it at the first
time ,avoid causing other trouble ,even irreversible damage. Also
you could return to us ,in order to save the shipping cost ,you'd
better collection 3pcs of damaged one,then send back to us
together. Shipping cost you pay yourside, we pay ourside.
5.Q:Are you buy for personal use, retail or wholesale?
A: If you regularly buy POS products, to protect your clients and
also save cost for you.
We suggest you could buy extral 2-3 units as reserves for
unexpected needs.
6.Q: What about minimum order quantity?
A: We have no limit for MOQ, so you can even buy only 1 piece.
7.Q: Can you do OEM/ODM?
A: Yes, we are factory, we produce touch monitors, all in one pc,
and we can customize as your requirements.
8.Q:What kind of inspection you can provide ?
A: Each POS machine will ageing test 48 hours ,to guarantee all POS
machine are in the perfect condition before shipment .we also
accept the inspection by the third part you appointed.
