Q1. If I have a project can you make a design for it? A: yes, we
can and it is free to charge
Q2. How do you meet my demand for the products? A: If you are not
sure what kinds of lamps you need for your project, you can send us
the application and installation environment of the lamps. We will
send you a free design and all related products list solutions for
your reference
Q3. Can I buy a sample from your company? A: Yes, you can, For hot
sale items we always keep ready stock, so you can take 1pcs or a
few pcs sample for fast delivery.
Q4. What is the Payment method? Alibaba, T/T, Paypal,30% Deposit
the balance paid before delivery.
Q5. What about the lead time? A: Sample needs 1-5days, mass
production needs 1-3weeks
Q6. How to place an order? A.Send inquiry-Received an offer
-Negotiation details-Received PI-Confirm PI-Pay deposit-Waiting the
goods for production-Received the inspection photo or report-Pay
balance-Received the shipping tracker number and document-Wait the
goods to come-Received the goods
Q7. If the product has problems, how should I do? A: If there are
problems with the lamps, please send the video and the photo of the
problem. We will check it and analyze the problem. We will teach
you how to solve the problem. If it is our products’ problem and
can’t solve, we will send new lamps or new parts to you.
