Why choose us ?
1.Offer Excellent Customer Service
After-sales team 24 hours service for you, multiple contact
methods, Alibaba, Whatsapp,Wechat, Facebook expert online support
2.Five-star praise from customersCheck out the comments above, we have received rave reviews
3.Honest and transparent service
We will tell you all the price information, no other hidden costs,
and let you know the after-sales policy, how to contact us and
solve the problem
4. Capability of compan
Our company leads the top of the industry standard and always make
efforts to provide professional service and quality goods.
5. Safty
Alibaba can make 100% assurance of your money and commodity safety.
And the original contracts of the miners order can be provided.
6. Competitive products
We provide full sets miners in the market which have covered kinds
of brands such as Bitmain Antminer, Innosilicon Miner, Avalon
Miner, WhatsMiner, EBIT Miner, etc. We also have our testing
factory, to provide the service of dust cleaning, testing,
maintenance, package and all the one-stop service.
7. Ask for Feedback
We will regularly send out questionnaires, and contact customers
one week after receiving the goods to inquire about the product
experience and suggestions for improvement. To improve our
services, logistics and products
Q1: How can I get your latest product and price list?
A1: Please provide your contact information (Such as
Facebook,Email, Whatsapp, Skype, Trademanager, Wechat) to us. We
will contact you and send our quotation to you as soon as possible.
Q2: Who could provide the Warranty Service?
A3: If it is within the warranty period, the original factory of
the miners will be responsible for it. If it is out of warranty,
we will provide paid maintenance service.
Q3: How about the payment?
A4: We mainly support Bitcoin, T/T bank transfer, MoneyGram, Credit
Card, Western Union, Cash.
Q4: What is your shipping methods?
A5: We use UPS, DHL, FedEx, EMS, TNT or the shipping agent as your
request.
Warranty & Repairs
Warranty Policy
New Product Warranty Period
The warranty period is 1 year. If there is a problem during the
warranty period
we will provide two solutions:
1. Cash compensation
2. Free delivery of accessories and assistance with firmware
upgrades
Second- Hand Product Warranty Period
some products have no warranty:We will test the machine and SN code
to send video before shipment to ensure the normal use of the
machine. We support online video, you can contact us by video call
to watch the test, packaging and delivery of the machine in the
video.
If your machine is damaged:
1. We provide online video guidance for technical engineers to
solve machine failure problems;
2. We provide parts service at cost price
Packaging and shipping
A variety of transportation methods are available:
1. Global transportation. (Except for some countries and APO/FPO)
2. Process the order in time after confirming the payment.
3. We only ship to the confirmed order address. Your order address
must match your shipping address.
4. The pictures shown are not actual products and are for reference
only.
5. The service transit time is provided by the carrier, excluding
weekends and holidays. Shipping time may vary, especially during
holidays.
6. If you have not received the shipment within 30 days after
payment, please contact us. We will track the shipment and get back
to you as soon as possible. Our goal is to satisfy customers!
7. Due to the stock situation and time difference, we will choose
to ship from our first available warehouse for fast delivery.
Sea, air and express
Note:
Due to market fluctuations all sales are final. Please review our
terms and conditions for additional details.In the unlikely event
of a price change you will be notified by a member of our team. We
will send an updated offer with which you will be able to decide if
you would like to continue with the purchase or cancel. Most items
are expected to ship within 5-8 work days depending on
availability.
