FAQ
Q: Are you trading company or manufacturer ?
A: We are manufacturer. We are a company integrating production and
R&D.
Q: How about your delivery time?
A: Generally, it will take 10 to 15 days after receiving your
advance payment. The specific delivery time depends on the items
and
the quantity of your order.
Q: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5
days to arrive. Airline and sea shipping also optional.
Q: How to deal with the faulty?
A: Our products are produced in strict quality control system and
the defective rate will be less than 0.2%.
For defective batch products, we will repair them and resend them
to you or we can discuss the solution including re-call
according to real situation.
Q: About the Protable case, Does it have a power storage function?
A: Yes, it has, the protable case we used the lithium rechargeable
way, it can provide power storage function, just like a power
bank.
Q: How long will it last when fully charged?
A: Usually more than 20 Hours.
Q: Can you provide OEM brand service?
A: OEM and ODM is available, usually our OEM moq is from 200pairs.
