Service:
Pre-sale:
Receive your call for the organization of technical seminars to
discuss customer equipment requirements. Provide you with a
detailed " proposal", including 1, a sample of equipment; 2. The
latest technology of related equipment at home and abroad,
comparison of the advantages and disadvantages of related
manufacturers' products; 3, GMP process design, plant layout
diagram of water and electricity; 4, mechanical equipment Process
design; 5, related product configuration, spare parts, packaging
and after-sales service; 6, determine the equipment and sub-item
quotation.
Selling:
1, keep in touch with you, invite customers to visit the company,
supervise production and assembly.
2. Prepare equipment specifications, file cards and tracking cards
and other related software and accept your acceptance at any time.
3. Regularly report the progress of production to the customer.
After sales: (according to the international standard after-sales
service standard operation)
• One-year warranty, life-long service, 24-hour after-sales service
website, hotline and fax for your customers, domestic customers
basically reach the designated location within 72 hours.
• Spare parts inventory is available for a long time, vulnerable,
consumables and important accessories, to ensure that customers
respond to the first time.
• Make regular visits to each customer once a year and record
equipment records.
