1. Q: What brands of used equipment do you offer?
A: We provide a variety of well-known brands of used equipment,
including Sany Heavy Industry, Komatsu, Volvo, Caterpillar,
Hitachi, Doosan, covering excavators, loaders, rollers and other
series.
2. Q: How to guarantee the quality of the equipment?
A: All used equipment is subjected to rigorous quality testing
before it is sold. We provide maintenance records and performance
reports of our equipment to ensure that it complies with
international standards. You can also request an on-site
inspection.
3. Q: How to carry out the equipment procurement process?
A: The procurement process usually includes inquiry, contract
signing, deposit payment, equipment inspection, logistics
arrangement and final payment. We will assist you throughout the
process to ensure that the transaction goes smoothly.
4. Q: Do you provide after-sales service?
A: Yes, we provide a comprehensive after-sales service, including
equipment instruction, technical support and the supply of
necessary accessories. Our goal is to ensure your satisfaction
during the use of the equipment.
5. Q: What about shipping and customs clearance?
A: We have a professional logistics team, responsible for the
transportation of equipment, customs clearance and customs
clearance services. We will provide you with efficient logistics
solutions according to the requirements of the destination.
6. Q: How to determine the price of the equipment?
A: The price of the equipment depends on its brand, model, age,
working hours and market supply and demand. We will make a
reasonable offer based on these factors.
7. Q: What are your payment options?
A: We accept various payment methods, including T/T, L/C and
Alipay. The specific payment method can be determined by mutual
agreement.
8. Q: Can you provide warranty for the equipment?
A: We usually provide a short warranty period for the equipment,
the specific warranty terms will be indicated in the contract. If
there is a problem during use, we will provide repair or
replacement services.
9. Q: Can your equipment be customized?
A: We can provide equipment modification or spare parts
customization services according to the specific needs of customers
to ensure that the equipment meets your requirements.
10. Q: How do I get the device details?
A: You can obtain detailed information, pictures and technical
parameters of the equipment through our official website or
directly by contacting the customer service team. We will provide
you with the required information in a timely manner.
