Amazon Requirement: Warranty Document Regulation

Test Method:

Amazon Requirement: Warranty Document Regulation

Applicable countries:

Turkey

Requirement/Limits:

Producers and importers must issue warranty documents for unused goods produced or imported for consumers in a clear, plain and readable manner in an understandable language in accordance with the provisions of this Regulation.

The warranty document to be given to consumers must contain the following information:
a) The title, address, phone and other contact information of the manufacturer or importer company and the signature and stamp of the official,
b) The title, address, phone and other contact information of the seller and the signature and stamp of the official,
c) Invoice date and number,
ç) Bandrol and serial number, if any, with the type, brand, model of the goods,
d) Date and place of delivery of the goods to the consumer,
e) Warranty period (not less than 2 years)
f) Maximum repair time,
g) Information that all of the goods, including all parts, are covered by the warranty for the duration of the warranty,
ğ) Information on the electable rights provided to the consumer in Article 11 of the Law,
h) Information about usage errors,
i) Information that consumers can submit their applications regarding complaints and objections to consumer courts and consumer arbitration committees,
i) Other rights, if any, provided to the consumer.

Product Scope:

See Table EK-1, of this regulation:

About Us

Shenzhen LCS Compliance Testing Laboratory Ltd., abbr. for LCS, was founded in 2004 in Shenzhen, LCS is now growing into an independent comprehensive third-party institution which focuses on test & certification. Profound technical background and diligent working attitude decided LCS with an outstanding high starting point from the outset，pioneering spirit and consciousness of keeping pace with the times which predestined the thoroughly tempered course of LCS.

Our Labs

LCS Founding Members have engineering background and had gradually built up Safety Lab, EMC Lab, RF Lab, SAR & HAC Lab, Reliability Lab, Lighting Electrical Lab, LED Lighting Performance Lab, Energy Efficiency Lab, Electronic Cigarette Testing Lab, Chemistry Lab, BQTF, Environmental and Occupational Evaluation Lab, Battery Lab, Toy Lab, Textile Lab, Food and Food Grade Material Lab. The establishment of our comprehensive labs ensure our test and certification scope covers almost all fields, such as Reliability and Safety test, EMC test, Chemical Hazardous Substances test, Material Analysis, Food Contact Material test, Bluetooth Test & Certification, Environment and Occupational Health, Performance test of spare parts of Automobile and so on.

Authorization

Moreover, LCS won many authorized qualifications both domestic and overseas. LCS is recognized as IEC/ISO17025 laboratories accepted by CNAS and NVLAP, accredited by CPSC, CMA, accredited for CQC, ISTA, CBTL, SASO, SABS. Meanwhile LCS become laboratory authorized by TUV, BQTF issued by the SIG. LCS had also signed cooperation agreements with FCC, ISED, ETL, CEC, UL, E-Mark, CETECOM, KTC, SAA Approval and many other authoritative institutions, hence we can provide our clients with efficient and professional service for product test and certification.

Experience

Our RF experience ranges from WLAN (802.11b/g/n/a/ac), Wi-Fi 6E, Bluetooth (802.15.1), ZigBee (802.15.4), Z-Wave, UWB (802.15.3), WiMAX (802.16), SRD, DECT, RFID, NFC, GSM, WCDMA (+HSDPA/HSUPA), LTE, 5G (NR/VoNR/eMTC/eMBB/URLLC),UHF/VHF, WHDI, AM, FM, DAB, DVB, GPS, GNSS, COMPASS, GLONASS and more. The products we are mostly working with are basestations, client adapters, laptops, cordless phones, baby monitors, cellulars, radars, sensors, scanners, receivers, immobilizers, remote controls, etc. Modern products incorporate not often one, but a variety of co-existing technologies.

Welcome

LCS is a reliable party. With more than 20 years hands-on experience in the field of Radio, Telecom, EMC and Safety certification, including country approvals worldwide, we will guide you with our knowledge. You are very welcome!

We will be pleased to assist you with your questions or inquiries, please contact us.