Our Services
Pre-sale service
1. Accept customer consultation and customize products according to
customer requirements.
2. Provide customers with product processes, equipment parameters
and processes, and train personnel according to customer
requirements.
Sales service
1. The company sends technical personnel to the site to guide
equipment installation, commissioning and training operators.
2. If there is any problem during the installation, please contact
the responsible person in time. We will solve the problem in time
to ensure the installation progress.
After-sales service
1. Provide phone and video support. If the customer has any
problems or equipment abnormalities in use, you can contact us by
phone. We will help customers with problems by phone or video.
2. If the phone or video does not work, the company will send
technicians to the scene to solve the problem.
3. If you buy our products, we provide one-year warranty and
lifetime maintenance service.
China Food and packaging machinery Industry Association potato food
processing machinery professional committee unit. Won the honorary
certificate of "Ten Years of Brilliance" issued by China
International Potato Expo.
Frequently Asked Questions
Q1: Can you provide the detailed parameters and drawings of the
equipment?
A: Yes, you can contact us by E-mail and we will provide you with
the detailed parameters and drawings of the equipment.
Q2: How long is the warranty period of the equipment?
A: One year warranty after successful installation and
commissioning of the equipment.
What kind of after-sales service do you offer?
A: Provide after-sales service to customers through telephone,
video guidance, on-site maintenance and other ways.
Can you trust your products?
A: Our machines are CE certified by SGS and TUV.
If we show you the layout of the factory, can you help us design
the entire production line?
A: Yes, our experienced engineers and technicians can help you
arrange the layout and installation of the entire process line
according to your actual situation;
If we have a sample of the new product, can you help us analyze and
design the machine?
A: Yes, our technical department can help you analyze, design and
test your new products.
