Q1: Who are we?A:We are based in Guangdong, China, start from 2013,sell to North
America(70.00%),South America(10.00%),Western
Europe(10.00%), Northern Europe(10.00%). There are total about
101-200 people in our office.
Q2.What can you buy from us?
A:LED Plant Grow Light,LED Light Strip,LED Night Lamp,LED Rhythm
Lamp.
Q3: What are payment terms for new customers?
A: Usually we make transaction via alibaba trade assurance, after
we set up an order, you can pay with credit card,visa,E-checking,
western union or T/T.
Q4: How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7
days to arrive. Ship air to door takes around 15 days.
Q5: What about the lead time of night lamp?
A: for order under 1000 pieces, we can ship in 9 days after payment
made;for order more than 1000 pieces, we can ship in 15 days after payment made.
Q6:Can I print my logo on the product?
A: Yes, When your order quantity is greater than 1000 pieces,we can print your logo on the rhythm lamp.
Q7. Why should you buy from us not from other suppliers?
A: Established in 2009, SHENZHEN SMILE LIGHTING CO.,LTD is an
ISO9001:2008 certified LED lights manufacturer in Shenzhen, China.
Also, we passed the wal-mart factory audit. The factory is equipped
with 6000 sq.m.production area, and over 300 employees.
