Q: What’s your sample and production lead time ?
A: The lead time for sample takes around 3-7days, mass production
lead time is about 2-3 weeks.
Q: How do you ship the goods ?
A: It depends on customer’s demands . If with the full containers ,
we’d suggest to ship by vessel . If with small order volumes &
urgent orders, we’ll suggest to ship by air freight or
international couriers .
Q:Where is your company located
A: Our company & factory are located in Shenzhen , China ( No. 79,
Langbei Viallage Industry Road ,Tongde Commity , Baolong Stree ,
Longgang District, Shezhen City , Guangdong Province , China)
Q:Can you arrange a visit to your factory?
A:Yes,of course.
Q:Can you provide customized products as our requirements?
A:Yes,of course.
Q:Do you test all your products before delivery?
A:Yes,of course.We will do 100% test and provide test report before
delivery.
Q:How long is your items delivery time?
A:It is normal 10~30 days.Usually it depends on order size,quantity
and configuration,etc.
Q:What payment term can you accept?What price term can you accept?
A:We can accept T/T,L/C,etc.We can accept EXW,FOB,CFR,CIF,DDU,etc.
Q:What after-sale service can you provide?
A:We can provide 24 hours' technical support online by
e-mail,phone,video,etc..
