Q: What is the lead time for your samples and production?
A: The sample lead time typically falls within the range of 3 to 7
days, whereas the lead time for mass production is approximately 2
to 3 weeks.
Q: How do you arrange the shipment of goods?
A: The method of shipment is contingent upon the specific
preferences of our customers. For orders involving full containers,
we recommend shipping via vessel. However, for smaller or
time-sensitive orders, we suggest utilizing air freight or
international courier services.
Q: Where is your company located?
A: Our company and factory are situated in Shenzhen, China.
Precisely, we are located at No. 79, Langbei Village Industry Road,
Tongde Community, Baolong Street, Longgang District, Shenzhen City,
Guangdong Province, China.
Q: Can you facilitate a visit to your factory?
A: Absolutely. We warmly welcome visits to our factory.
Q: Can you provide customized products based on our requirements?
A: Certainly. We possess the capability to deliver tailored
products that align with the unique specifications provided by our
customers.
Q: Do you conduct comprehensive testing on all your products prior
to delivery?
A: Certainly. We subject all our products to rigorous testing,
ensuring they meet the highest quality standards. Furthermore, we
provide detailed test reports before delivering the products.
Q: What is the average delivery time for your items?
A: Typically, the delivery time ranges from 10 to 30 days. The
exact duration depends on various factors, including the size of
the order, quantity, and specific configuration requirements.
Q: What payment terms and price terms do you accept?
A: We accept payment methods such as T/T (Telegraphic Transfer) and
L/C (Letter of Credit). Regarding price terms, we accommodate
options such as EXW (Ex Works), FOB (Free On Board), CFR (Cost and
Freight), CIF (Cost, Insurance, and Freight), DDU (Delivered Duty
Unpaid), and more.
Q: What after-sales services do you provide?
A: We provide comprehensive after-sales services, including 24-hour
technical support accessible through various channels such as
email, phone, and video communication.
Q: How many countries have you exported to? How do you establish
long-term relationships and cooperation?
A: We have successfully exported our products to over 30 countries
spanning Asia, the Middle East, Africa, Europe, North America,
South America, and more. Our commitment to delivering superior
quality, exceptional service, and competitive pricing ensures
customer satisfaction. We value our customers as long-term partners
and prioritize problem-solving and fostering strong, enduring
relationships and cooperation
