Q: What is the lead time for samples and production?
A: The sample lead time typically ranges from 3 to 7 days, while
the lead time for mass production is approximately 2 to 3 weeks.
Q: How do you arrange shipment of goods?
A: Shipment method depends on customer preferences. For full
container orders, we recommend shipping via vessel. For small or
urgent orders, we suggest air freight or international courier
services.
Q: Where is your company located?
A: Our company and factory are situated in Shenzhen, China. Our
address is No. 79, Langbei Village Industry Road, Tongde Community,
Baolong Street, Longgang District, Shenzhen City, Guangdong
Province, China.
Q: Can we visit your factory?
A: Absolutely! We welcome factory visits.
Q: Can you provide customized products according to our
requirements?
A: Certainly! We offer customization services to meet specific
customer needs.
Q: Do you test all your products before delivery?
A: Yes, indeed. We conduct 100% testing and provide test reports
prior to delivery.
Q: What is the delivery time for your items?
A: Typically, the delivery time ranges from 10 to 30 days,
depending on factors such as order size, quantity, and
configuration.
Q: What payment terms and price terms do you accept?
A: We accept payment methods such as T/T and L/C. As for price
terms, we accept EXW, FOB, CFR, CIF, DDU, and more.
Q: What after-sales services do you provide?
A: We offer 24-hour technical support online via email, phone,
video, etc.
Q: How many countries have you exported to? How do you establish
long-term relationships and cooperation?
A: We have exported to over 30 countries in Asia, the Middle East,
Africa, Europe, North America, South America, and more. We
prioritize offering good quality, service, and competitive prices
to ensure customer satisfaction. We consider our customers as
friends and strive to assist them in problem-solving and fostering
long-term partnerships
.
