FAQ
Q: Are you a manufacturer or trade company?
A: We are the manufacturer.
Q: Do you accept customization?
A: Yes, we accept customization both on software & hardware and
logo branding, color boxes, as well as packaging.
Q: What is your warranty policy?
A: One-year warranty, replacement, or repair services shall be
provided under non-artificial quality issues.
Q: What's your MOQ?
A: Our MOQ is 1000pcs, trial orders, and samples are also
available.
Q: How about the lead time and delivery time?
A: The stocked sample shall be sent out within 1-3 days after
payment is received if the model is stocked
The lead time for mass quantities will be sent out within 30-35
days.
Delivery time : 3-7 days to arrive at destination after delivery if
sent by international express like DHL, UPS, FedEx, etc.
Sea Transportation: 25-30 days after sailing
Q: How long does it take for the Infrastructure Inspection Drone to
be delivered?
A: The Infrastructure Inspection Drone will be delivered within 3-7
work days.
Q: Do you provide SKD service?
A: Yes, we can do SKD orders, if your company can assemble
yourself, the MOQ is 1000pcs.
Q: What is the Supply Ability for the Infrastructure Inspection
Drone?
A: The Supply Ability for the Infrastructure Inspection Drone is
100,000 pcs per month.
Q: Where are the drones shipped from?
A: We send drones from our Shenzhen factory, or we can send them
from Vietnam and the Philippines.
Q: Do you provide any value-added services for particular purposes?
A: We can dispatch our professional engineers to your company for
drone assembly if your order quantity reaches our requirements.
