Q1.You are trading or manufacturer?
A.dwin is a professional manufacturer for cnc and laser cutting
machine more than 15 years export experience.
Q2.How to choose a suitable fiber laser cutting machine?
A.Fiber laser cutting machine has different working size,different
power.Please send us your material size and thickness,and our
engineer will give you the professional technical solution.
Q3.How to get good price for laser cutting machine?
A.You don’t have to worry about the price, our prices are fair and
transparent, and the most important quality and service when buying
machines.
Q4.This is the first time I buy the machine, is it easy to operate?
A:We can provide the operation manual or video for guiding. If it
is hard for you learning, we can also help you by "Team
viewer"online, with telephone or Skype explain.
Q5.Can I visit your factory?
A:Yes! We greatly welcome customers to visit our factory!
Q6.What is your MOQ?
A:Our MOQ is 1 set machine. We could send machine to your country
port directly, please tell us your port name. There will be best
shipping freight and machine price send to you.
Q7.I knew nothing about this machine, what kind of machine i should
choose?
A.Very easy to choose. Just tell us what you want to do by using
CNC laser machine, then let us give you perfect solutions
andsuggestions.
Q8. When I got this machine, but I don't know how to use it. What
should I do?
A.We will send video and English manual with the machine. If you
still have some doubts, we can talk by telephone or skype
ande-mail.
Q9. If some problems happen to this machine during warranty period,
what should I do?
A.We will supply free parts during machine warranty period if
machine have some problems. While we alsosupply free life
longafter-sales service. So any doubts, just let us know, we will
give you solutions.
