1.Warranty:
12 months warranty for Skymen ultrasonic cleaner.
If any technical problem during warranty time, replacement parts
will be sent free of charge.
Technical support is also available in whole time.
2.After-sales
Our machines undergo extensive and strict testing and quality
control procedure, ensuring every item purchased meet global
quality standards.
♦Payment Methods♦
These payments of T/T,Western Union,Paypal are accepted. If you
have any problem with the payment, please leave a message to us.
♦Logistics♦
DHL, EMS and Fedex are our choices. If you prefer another reliable
shipping company, please leave a message to us.
♦Tracking Number♦
A tracking number will be informed within 2-3 workdays after
delivery of goods. If you have any problem with it, please leave a
message to us.
♦Feedback♦
Any comments, suggestions are accepted. We will be very grateful to
your positive footprints left in our company. If you have any
problem with our products, please leave a message to us.
♦Refund♦
Any damage or shortage of our goods after you receive your items,
please take some photos for a witness. We will deal with it in 24
hours. Frequently, we will send a new part of items for heavy
damage. Before refund is accepted, please leave a message to us.
FAQ:
Q: How to control the cleaning time?
A: Generally, 3minutes is enough for daily goods clean.
Q: Does ultrasonic cleaner damage the articles?
A: Ultrasonic cleaning is considered safe for most parts; although in
some cases it is necessary to observe caution. Although the effect
of thousands of implosions per second is very powerful, the
cleaning process is safe.
Q: What about after-sale service?
A: our company provides 1 Year warranty. If any technical problem during warranty time,
replacement parts will be sent free of charge. After warranty time,
technical support is also available for every customer.
Q: What kind of cleaning solution should I use?
A: A large variety of different formulas designed for specific
applications. Proper selection is crucial for acceptable cleaning
activity and to prevent unwanted reactions with the work piece.
