Warranty
1.We guaratee all our display, modules, spare parts for TWO years.
2.We provide technology training for free, which contains the
operation and maintenance training of the LED screens in the
factory.
3.After warranty, we also can offer you the parts for replacement
at our bottom price.
4.After sales, if you have any problem about our product, you can
inform us by E-mail, we will reply you at once
when we get it and offer you a good solution to solve the problem.
5.We also could solve problems for you antil it recovers well by
remote control!
Delivery time
1.Delivery time, Accompalish manufacturing within 25 days after
receiving the deposit.
2.Before Delivery, we will test the display , and keep it light up
for 72 hours, and check all the parts of the display to confirm it
is OK for delivery.
Installation
1.We can assist the training and technical support for the customer
in the factory, if the customer require so.
2.We could send our engineer to guide the installation to you. But
the relavant cost should be paid by your esteemed company.
3.Our technicians will offer CAD Drawing to show how to install the
LED Display rightly and fast, of course, if you need
Eachinled has a perfect service system, including pre-sale service,
in-sale service and after-sale service. To provide high quality
service for our customers, we train every salesman with necessary
product maintenance knowledge and organized a Technology Supporting
Department with a group of excellent and professional engineers.
Any problem you can contact us at any time you like.
Pre-sale service:
1. Reply enquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's
requirement.
4. Data sheet and samples offer.
5. Other services, such as special packing design, factory visiting
and so on.
FAQ
Q: What information should I provide if I need a LED display
screen?
A: Please contact us as follow information:
1) What kind of LED screen do you need ? For advertising ? For
meetting room ? For stage background ?
2) Will you take the LED display screen to different place for
event or install it to only one place?
3) Do you need an indoor LED display screen or an outdoor LED
display screen?
4) Other specific requirement.
We will do our best to provide you best solution base on your
request.
Q: How can you make sure the quality?
A: Seven qualitycontrol steps ensure your ordered screens good:
1).Our meterial suppliers are long-term cooperated large famous
company. From LED
lamp company to a cable manufacturer .
2). Professinal meterial check before production.
3). Module vibration testing, Configuration, brightness
test,Waterproof Function testing, 48-Hour module Aging testing and
72 Hore aging test for LED screen before shipment.
4) All details final inspection again before package.
Q: How can you hele me if I have problem when using the products?
A: We have professinal technician, good English speaking engineer
to help you anything when you need any help during
using our products, CAD drawing of structure, cable connection
drawing, configuration , software user manue and remote help by
video .
