Automatic QMS Queue Management Calling System for government
offices, banks,hospitals, clinics.
| Queuing Management System |
Queue management system is a program used to call queues for
service users such as government offices, banks,hospitals, clinics.
Service Centers Various service units That needs to use the queue
system to reduce the problem of complaints or even
in the matter of overtaking the queue .And besides The queue
management system can also Let the service people Was aware of his
own queue.In order to get the forecasting time and preparation for
service |
| Hardware Requirements | System Software Requirements |
| 1.Ticket Dispenser with main control | Queue Management System Software |
| 2.Calling Pad( Physical Call pad and Software Call Pad Option) | Virtual Software Keypad |
| 3.Normally LCD TV Display (Customer can prepare by themselves or
can purchase locally) | Multimedia Play Software |
| 4. Multimedia Player Box | |
| 5. LED Counter Display | |
Automatic queue system Consists of the following main equipment
Ticket Dispenser
The ticket dispenser for the function of issuing ticket to the
customer with queue number,selected service name,counter
number,number of waiting person and other information printed on
it,can print in multiple language.
Technical Specification:
17 inch IR Touch Screen LCD Monitor
Inbuilt Industrial PC with Intel 2.41Ghz CPU,2G RAM,500G HDD,6 USB
port
Inbuilt 80mm Thermal Printer with auto cutter,also can print your
company logo on the ticket for branding
Inbuilt amplifier and speaker for voice annoncement ,multiple
language voice calling supported and can be customized
Sub service menu abailable
Installed queue management system software,which can control and
manage the whole system
110V-240V Power Supply
Keypad
The keypad will put on the counter desk for counter operator
calling the ticket number.
Technical Specification:
21 multiple function buttons for realize the function of
CALL,RECALL,SPECIAL CALL,TRANSFER,CALL BACK,LOG IN/OUT and etc
Equiped with small digital screen whowing 8 digits,5 digits for
display current calling ticket number,3 digits for display number
of waiting person
5 V Power Adapter can be connected
LED Counter Display
The LED Counter Display will put above counter/teller for display
the current calling ticket number.
Technical Specification
8 digits Dot matrix led counter display
2 digits for display counter number,4 digits for display queue
number,with 2 digits arrow for direction.The display mode can be
customized,you can set as you require.Example,you can set the
display model to " A001->01" "①A001" "A001 to 01" or other
The size and length can be customized,The welcome message also can
customized.
110V-240V Power Supply
LCD Main Display
The big LCD Main Display will put on the waiting room for showing
the centralized queue number from all counters with multimedia
Technical Specification for Player Box
Windows 7 OS installed
Installed Multimedia Queue Play Software ,can split the screen to
many zones,one side display queue number,another side display
advertising video for branding,and at the bottom can display the
promotional running text
Queue Management System Solution
Which can support for more than 30 counters
Specific characteristics
1. Use a COMPUTER operating system via Touch Screen.
2. Customers can design Menu to use to request queue service as
needed
2. Manage the queue of service applicants so that they can access
the service according to their needs.
3. Reset the queue number. Start when working on the new day.
4. Set up a system to provide assistance for each type of service
or call Service from available service
7. Can adjust the service name,background and etc
8. Support recording your own calling voice,file format is .wav
9. With real time report for anlysis and statistic,also can export
it to excel and can print it out
Connection Diagram
