Q1: Could I print my own brand/ logo on the goods?
A: Sure, of course, OEM printing logo is welcomed based on MOQ.
Please show Brand
Licensing and provide original logo file.
Q2: Why do the color in eyeshadow palette look different than the
photos line ?
A: We take photographs of the exact palette and makeup being sold.
There are many factors
that could slightly change the color of your palette when compared
to the online photo.
This includes your computer monitor settings, lighting, and
sometimes even personal preferences.
Q3: Which shipping way is available and how to track?
A: By sea to your nearest port
By air to your nearest airport
By express (DHL, UPS, FEDEX, TNT, EMS)to your door
When your order shipping out . we will provide you a tracking
number, then you can check
the status of the goods.
Q4: My package has missing products. What should I do?
A: Please contact us timely and take all the products pictures
together, at the same time we
will confirm your order with our warehouse. We apologize for any
inconveniences!
Q5: If got broken products in my order . What should I do?
A: Generally, broken rate from 1%-3% is normal ,if it is over than
3% ,please send pictures
in time ,we will compensate at your next order .
Q6: How can I pay for order?
A: We accept Bank Transfer, Western Union or Escrow for payment.
30% deposit is
allowed for mass production.
