Q:Can we get your free samples?
(1)For the samples in our stock color or size, sure, we'd love to
provide you for free to test the quality, but hope you can bear the
shipping cost.
(2) For the customized samples, we can also make new samples as
your requests, but hope you can bear this samples cost.
Q:Can we do printing or label printing on the jars?
Yes, you can. Various of printing methods are available like silk
screen printing, hot stamping and label sticker etc.
Q:If any defective products, how can you settle it for us?
We will replace the defective and broken products in your next
order or as you required date.
Warm Tips: Any man-made damage we cannot change,refund or make up.
Q:Can we get your free samples?
Yes, you can. Our samples are free for customers who confirmed the
order. But express freight cost is on buyer's account.
Q:Can we conbine many itmes size in one container?
Yes, you can. But the quantity of each ordered item shall reach our
MOQ.
Q:What is your shipping way?
By sea, by air, or by express, etc. We will help you to choose the
best shipping way according to your detail requirements.
Q:How do you control the quality?
We will make samples before mass production, and after sample
approved, we will begin mass production. Doing 100% inspection
during production; then do random inspection before packing; taking
pictures after packing.
Q:If any quality problem, how can you settle for us?
If any breakage or defect products were found, please take pictures
from the original carton.
All the claims must be presented within 7 working days after
discharging the container. This date is subject to the arrival time
of container.
First, we will try our best to fine the problem and help you solve
it; Second, if it's our quality problem, we will make up to your
loss.
