Packaging & Shipping
Packaging:
You can provide your package and custom printing giftbox , master
carton, or others.
Shipping :
1. DHL / UPS / FedEx / TNT , Door-to-Door.
2. By Air or by Sea , for FCL; Airport/ Port receiving.
3. Customers Specifying Freight Forwarders or Negotiable Shipping
Methods.
4. We choose the best and safe packaging material to make sure your
orders won't be damaged during delivery.
Freight :
We recommend you that buy more than 50 pcs, so that you will get
greater benefits on shipping costs, which can effectively reduce
costs. The same applies to other countries.
About us
KOSUN was established in 1992,is a High-Tech and OEM/ODM factory
more than 28-year experience with R&D,Tooling,Production and
Marketing. Kosun specialized in Mobile Phone Accessories,including
Apple MFi Cable and Micro&Type C cable,Wall Chargers,Car
Chargers,Wireless Chargers,Powerbanks etc..electronic products.
KOSUN has about 800 employees,covers 25000㎡ with whole set of SMT
and AI workshops,injection workshop and 59 productions lines to
guarantee a daily capacity for chargers is 30000pcs,cables is
80000pcs and power bank is 20000pcs.
We are Apple MFi Licensee, WPC Member, Wal-Mart and Tesco Audited
factory, also certified by ISO9001:2015/ISO14001:2004/BSCI,with
full certification including CB/UL/ETL/FCC/GS/PSE/SAA/CE/ROHS/BIS
and ect. mandatory security certifications for products.
KOSUN has two branch factories are Shenzhen LianXunFa Technology
Co.,Ltd and Shenzhen Miaoke Technology Co.,Ltd.
Our Services
1. The 12 Months Warranty:
We will provide 12 months warranty after shipment.
Exchanging Goods Policy:For defective goods,please send us the
pictures to confirm then we will give you the replacement during
warranty period.
2. Strict Quality Control:
All Products must be strictly tested by QC department before
shipping.
3. OEM order Welcome:
We can accept OEM order anytime.
4. Small Quantity Acceptable
No MOQ Limit before bulk orders.
5. Good Aftersales Service.
Any questions on technical issues,welcome to contact us anytime.We
will help you solve at first time.
6. Quality Test Service (Supplier supervision service)
If we established cooperative relationship,you buy goods from other
China suppliers in the future then need to test the quality . We
can provide quality inspection and transport service for you.
Q1: Where is your factory located? Can I visit there?
A: Our factory is located in Yinghaosheng Ind. Park, Dayangtian
Dev. Area, Fuyong, Bao'an,Shenzhen,China. You are warmly welcome to
visit us.
Q2: How does your factory do regarding quality control?
A: We have three full inspections during mass production, and there
are inspections after the completion of production to ensure that
all functions and appearances are qualified. After shipment, our
products support a one-year warranty.
Q3: How long does delivery take?
A: Sample lead time: 1-7 days.
Bulk orders lead time: In stock: Ready for delivery.
Bulk orders lead time: Out of stock: About 20-45 days
Q4: The return and exchange policy?
A: If quantity question, we'll pay the cost for return delivery and
free repair to you.
Q5: How can I get your free sample?
A: Yes, for small quantity cable we can provide for free. For big
quantity samples, you should pay us and will return it to you when
mass production.
Q6: How long is the warranty period?
Our products come with 1-year manufacturer's warranty.
Q7: How to order in bulk?
Step 1: Choose models and products you wanted and confirm the
samples and other printing information.
Step 2: Send us a PO and we'll make a PI for you to confirm the
order details.
Step 3: Arrange the payment after we confirm your order.
Step 4: Delivery your goods after finish mass production.
