1. Your inquiry will be replied within 24 hours and online service is available all the time.

2. Well-trained & professional sales persons are here ready to answer all your questions and handle the problems.

3. Prompt delivery time: within 12-15 days after agreement.

4. Flexible payment terms: T/T, L/C, O/A, Western Union, Paypal, Escrow, ect.

5. Your business relationship with us will be confidential to any third party.

6. Good after-sale service offered, please get back if you got question.

1. How could I trust you?

HXW-Pack is established and authorized to plastic bags production field by China government since 2013. And we also have the third-party assurance proved by alibaba.

2. How could I check the quality?

Often we will find some plastic bags in stock which are similar with yours and send them to you for free. If you need some plastic bags with your design, then we need 11 days to produce it. After you confiming the quality is perfect, we are looking forward to your orders.

3. How could I get design service?

Actually we recommend you to find a design at your end. Then you can check the details with him more convenient.

4. How could I get a price?

Find a customer service on our web tell him the specifications of your bag. For example, shape, material, size, thickness, printing, quantity etc. The customer service will give you a good answer.

5. What's the leading time of the production?

For samples in stock, the leading time is 1 days. For new samples, we need 11 days to produce it. For mass production, the production time is 13 days.

6. How could I deal with the quality issue?

If quality issue occued, please rest assure, we will take responsibility to this situation. What you need to do is take some photos of damaged bags and decription the situation of it. This two movement is very improtant for us to analysis the reason of accident. For your information, HXW-Pack prepared USD50,000 for dealing quality issues. So please keep patient and wait our feedback.