FAQ
1. Q: Where is your company located? How can I visit there?
A: Our factory is located in Xingtai City, Hebei Province, China.
Welcome to visit us.
2. Q: Can I get sample and how long will it take?
A: Yes. We can supply sample. And you need to pay for the sample
and courier. About 7days after receiving the payment, we will send
it out.
3. Q: What's the MOQ?
A: Our MOQ is 300pcs.
4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design,
package, carton mark, your language manual etc. are very welcome.
5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container.
6. Q: What's the delivery time?
A: It will take about 30-45 days to finish an order. But the exact
time is according to actual situation.
7. Q: What is the payment terms?
A: T/T, L/C at sight
8. Q: How does your factory carry out quality control?
A: We attach great importance to quality control.Every part of our
products has its own QC.
9. Q: What certificate do you have?
A: We have CCC, CE (EN71, EN14765), SGS, ISO9001 etc. Also we can
apply any certificate if you need if the qty is OK.
