Q1: Are you a manufacturer?
---Yes, we have own factory and have been in providing professional
solutions in printing and packaging industrial over 10 years since
2004.
Q2: How can I get a quotation?
---You should determine the following matters :
1) The box pattern
2) The size of the box (Length*Width*Height)
3) The material and surface handing
4) The printing colors
5) If it is possible, please also provide with pictures or design
for checking. Sample will be best for clarifying, If not, we will
recommend relevant products with details for reference.
Q3: How many days will sample be finished?
--- 3-5 working days for sample making as usual.
---The delivery time of mass production will depend on quantity,
production craftwork, ect. Common it lasts7-10 working days.
Q4: What is your minimum order quantity?
Since all our products are 100% customized ,100% custom paper tubes
have 1000 pcs suggested minimum order quantity. We have done
smaller orders, but we find they're not very cost effective at
lower runs. Let us know what you're thinking and we can guide you
in the right direction.
Q5: what is the turnaround time?100% custom paper tubes take 4-6 weeks to produce. Once the order
is placed, we first make a pre-production sample for your approval.
This process takes 2 weeks,one week for make sample,the other week
for delivery and approval,Once the sample is approved, mass
production time is 4-6 weeks. Shipping time depends on your
location and shipping method. These time estimates may vary based
on seasonality and any artwork/spec changes. Let us know if you
have a specific delivery date and we will do our best to
accommodate.
Q6:What is the process to order custom tubes?Let us know the exact tube dimensions, quantity, and the type of
customization you need and we will send you a price quote. We will
also send you a design template so you can lay out your artwork.
Once the final artwork is submitted and the order is placed, we
will make a pre-production sample for your approval. This process
takes 10-14 business days. When the sample is approved, mass
production and shipping take about 6-8 weeks.
Q7: How can I get a sample to check quality?There are two ways for you to get sample as below
-we can send our existing sample for quality reference with free
cost
Q8: What information should i provide for getting a quotation?1)The material (If you don't know please ask us for advice)
2) The size of the product (Length*diameter)
3) The printing colors( Pantone or CMYK)
4) If it is possible, please also provide with pictures or design
for checking. Sample will be best for clarifying, If not, we will
recommend relevant products with details for reference.
Q9:Can I split my order into Multiple Skus or Artwork variations?We can split your total order quantity into various artwork
versions. In fact, this is something we do on a regular basis for
all types of products – teas, candles, bath bombs, skincare and
others. Minimum quantity per SKU for custom tubes is 3000 pcs.
Q10:What are the Payment terms?
All custom tubes require 30% deposit with balance paid before
shipping.
