FAQ
When can I get the price?
We usually quote within 24 hours after we get your inquiry. If you
are very urgent to get the price, please call us or tell us in your
email so that we will regard your inquiry priority.
How can I get a sample to check your quality?
After price confirmation, you can require for samples to check our
quality.
If you just need a blank sample to check the design and paper
quality, we will provide you sample for free, as long as you afford
the express freight.
Can you do the design for us?
Yes. We have a professional team having rich experience in gift box
design and manufacturing. Just tell us your ideas and we will help
to carry out your ideas into perfect gift boxes. It does not matter
if you do not have someone to complete files. Send us high
resolution images, your Logo and text and tell us how you would
like to arrange them. We will send you finished files for
confirmation.
How long can I expect to get the sample?
After you pay the sample charge and send us confirmed files, the
samples will be ready for delivery in 3-7 days. The samples will be
sent to you via express and arrive in 3-5 workdays. You can use
your own express account or prepay us if you do not have an
account.
What about the lead time for mass production?
Honestly, it depends on the order quantity and the season you place
the order. The best record we keep is delivering 20,000 gift boxes
within a week. Generally speaking, we suggest that you start
inquiry two months before the date you would like to get the
products at your country.
What is your terms of delivery?
We accept EXW, FOB, CFR, CIF, DDU, DDP, etc. You can choose the one
which is the most convenient or cost effective for you.
