Q1: Are you factory or trading company?
A: We are a manufacturerand have been in this industry for more
than 10 years.
Q2: How can Iget a sample? How long will it take?
A: For customized sample,we'll check if it's printable after
receiving your file.You are supposed to pay both the sample cost
and freight.I'll take 2-5 days to make sample,then 2-3 days or so
to deliver by express courier like Fedex,DHL or UPS
Q3: Can you do the design for us?
A: Yes, We have a professional team having rich experience in paper
box, design and manufacturing.Just tell us your idea, we will help
to carry out your idea into perfect boxes.
Q4: What is your payment terms?
A: Usually by T/T in advance.At least 30% of total amount paid in
advance as downpayment before mass production,and the rest should
be paid before shipment or against copy of B/L
Q5: What is the lead time for mass production? How will you ship
the cargos?
A: I'll take 7-10 days normally,10-15 days in peak season,and
mostly based on the quantities. Cargos will be packed in standard
cartons and piled on pallets,or follow your requirements.Shrink
wrapping is available as per request .Then the cargos will
bedelivered via sea or air.
Q6: What will you do for quality control?
A: When manufacturing and before shipping,the items will be
strictly inspected by QC team and well packed.If the items are
damaged when you receive,or if you are not satisfied with the
items,please contact us as soon as possible.If the problems are
resulted from our party,we will accept return, then arrange
replacement or refund.
