FAQ
Q1:What service do you have?
A: We provide a turnkey solution including PCB fabrication, SMT/DIP
assembly, Wire assembly,plastic injection & metal,final assembly,
testing and other value-added service.
Q2:How fast can I get a quote from you?
A: 1-6H for pcb bare boards RFQ 1-48H for pcba project RFQ
Q3:What is needed for PCB & PCBA quotation?
A: For PCB: Quantities, PCB drawing file(Gerber and CAM Auto CAD
DXF, DWG, Eagle format) and technical requirements (especially the
material,board thickness,copper thickness,surface finish
treatment,Solder mask color and Silkscreen color).For PCBA: PCB
information, BOM list,Programming&Testing documents.
Q4:How do you keep your prices low?
A: We keep our prices low by constantly implementing more efficient
manufacturing processes, developing systems that allow us to
quickly change setups, maintaining partnerships with suppliers, and
conservatively managing our business.
Q5:How do you ensure quality?
A:Our high quality standard is achieved with the following. The
process is strictly controlled under ISO 9001:2008 and
IPC-A600/IPC-A610 standards. Extensive use of software in managing
the production process State-of-art testing equipments and tools.
E.g. Flying Probe, X-ray Inspection, AOI (Automated Optical
Inspector) and ICT (in-circuit testing).Dedicated quality assurance
team with failure case analysis process.Continuous staff training
and education.
Q6:What happens if I have a problem?
A: We are committed to your satisfaction and we ask that you
contact your salesperson immediately if you have a problem of any
kind. If you ever feel that you’ve received a product or service
that was below your expectation, please feel free to email us
directly. Also, we would like to hear any suggestions you may have
for improvements.
Q7: What is your Privacy Policy?
A: We recognize that privacy is of utmost importance,we can sign an
NDA with our customer, and all the Information and data sent to us
for the processing or orders must not be disclosed.Also we do't
sell or rent any individual personal information to any third
party.
Q8:What type of payment do you accept?
A: We accept all major credit cards, Paypal, Western union and wire
transfer. All prices are quoted in US dollars.
