Our Service
Pre-sale service
Marketing Survey: Our professional sales representatives will help
you do market research, competitive product analysis, and channel
analysis
Product Solution: Develop a one-to-one product plan for you
according to the survey report
Product Solution: A professional R&D team will prepare
customized products (taste, packaging, Candy type, etc.) that meet
your market needs
Sample: Free sample support
Design: The design team will develop product design according to
the market research report and your needs
Marketing solution: The marketing team will design exclusive
display materials and promotion plans to your market
After-sale service
Response time: respond to any customer complaint within 1 hour
Service Time: Monday to Sunday 8:00-18:00
Complaints dealing time: provide customers with a complaint
resolution report within 24 hours. If laboratory testing and
analysis are required, they will be provided within 24 hours after
the completion of the testing report;
Lead time: 15-20 days after receiving the confirmed design and
deposit;
Monitor the transfer video throughout the loading process, so that
customers can understand the order transfer status anytime.
