1.Q: Are you a factory?A: Yes, we are an OEM/ODM manufacturer of indoor & outdoor LCD
digital signage in Shenzhen, China. Welcome to visit our company at
any time!
2.Q: What’s sample production time?
A: For standard model of outdoor display, normally need 2-3 working
weeks. For customizedproject, the production time need to be
confirmed accordingly. (Around 5-6 working weeks)
3.Q: What’s your warranty term?
A: Our product Warranty--one year under normal use. Definition –
All products ordered will becovered by a parts replacement
warranty. Should any faulty product be identified by customer,
customer shall inform us of the component that is faulty, and we
shall ship a replacement component to CUSTOMER free of charge.
Also, we have 2 years, 3 years,
even 5 years warranty optional!
4.Q: What’s the outdoor LCD display working temperature range?
A: With air flow cooling system, working temperature -10℃-50℃. With
Air conditioner, working temperature -30℃-60℃.
5.Q: Do you offer software of outdoor LCD display?
A: Yes, we offer OMC for outdoor LCD display project for free. OMC
is our special outdoor maintenance cloud service software to
monitor the display working status all the time and help our
customer do problem shooting and save maintenance time costs.
6.Q: What’s your outdoor LCD screen brightness?
A: For outdoor display, we have 1500nits to 5000nits high
brightness LCD panel optional.
7.Q: How to use and install it?
A: To help customer easy to use and install, we will send user
manual and instruction videos to customer. And our oversea technic
support engineer team can assist customers online to solve their
problems.
