Q1: I am a novice foreign trade, how to finish an order?
A1:First of all, you can contact us by email.
Our professional staff will give you answer any questions,
or you can direct online order according to their own requirements.
Q2: What's the order process?
A2: Submit design(you) > submit quotation(me) > confirm to
order and payment
> Create artwork (me)> Approval (you) >full payment or a
half payment(you)
> Production + Shipping after full payment (me)
Q3: Can I get a product sample?
A3: Yes, of course. We will make sample after you paid set up cost.
And we will take picture for your check.If you need physical
sample, we will send you by freight collect.
Q4: I'd like to know the specific delivery process.
A4: We will provide you tracking number at the time of shipping. It
could be following on internet.
Q5: I need some very urgent, how fast you can produce it?
A5: For most items, it will need only 4-7 days when in a rush.
Depending on your item, we will check schedule and get a fastest
production time for you.
Q6: I received, but it’s wrong, how could I do?
A6-1: If the goods you received is same as the sample you
confirmed, we don't accept refund.
A6-2: If the goods is different as the sample, we agree to remake
for you freely.
