Q1. What is the MOQ? A: 1pc panel, but we suggest to get a bigger
video wall to check better visual experience.
Q2: Do you provide video processor? A: Yes, we configure video
processor from Novastar.
Q3: How to install the rental LED display? A: The rental LED
display is usually installed by hanging or stacking.
Q4: Can you provide installation structures? A: Yes, we can provide
hanging beams for hanging installation, or back bracket for
stacking installation.
Q5. Do you test all your goods before delivery? A: Yes, we have
100% test for 72hrs before delivery.
Q6: How long is your warranty? A: 5 years, we will be responsible
for free repairment or replacement for defective parts.
Q7: What will you do if we have problems related to installation,
configuration and use? A: Our after-sale service team will solve
all the problems, until the screen can work normally.
Q8. What is your terms of payment? A: 50% as deposit, 50% before
delivery. We'll show you the photos of the products and packages
before you pay the balance.
Q9. What is your terms of delivery? A: EXW, FOB, CIF, CFR, DDP,
DDU, customer specified freight forwarder or negotiable mode of
transport.
Q10. What is your delivery time? A: Generally 15-20 days after
receiving the deposit. The specific delivery time depends on the
quantity of the order.
