Q1. What's your MOQ? Can I order small order QTY at the first time?
A1: For new customers, small order QTY is accepted at the first
time. And the bigger quantity you place, the better price we can
offer.
Q2. Can I place some samples for testing and checking before
placing the order?
A2: Yes, you are warmly welcome to take the samples.
Q3. Which payment term?
A3: Usually we prefer L/C, T/T for mass order, and Paypal for
samples.
Q4. How do you ship the goods and how long does it take to arrive?
A4: We usually ship samples or small orders by DHL, UPS, FedEx or
TNT which will take 3-7 days to arrive. We usually ship large
orders by sea which will take about 30 days to arrive.
Q5. Can you do ODM, OEM products?
A5: Yes, ODM, OEM order is accepted.
Q6. Which market you sell your lighting products?
A6: Our lighting products are hot sell in Europe, North America,
Australia, Asia, etc.
Q7. How to deal with the faulty, how is your after-sale service?
A7: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than 0.2% and if it's
during the guarantee period, we can replace all problem product
once confirmed.
