A: All our products will have ONE year guarantee and we will continue to offer advice and spare parts after this
period.
Within ONE year after receiving our machines, Under right operation and
non-artificial reasons, If there are any damaged parts or
accessories, We will replace them by air-mail or Express
immediately FREE OF CHARGE.
After ONE year warranty, Spare parts and damaged parts will be charged at cost price. If
there is something wrong with the machine, We are responsible to
solve this problem soonest, and help customers to restore
production as soon as possible.
2. How to Guarantee transaction security?
A: We could draft Trade Assurance order for buyers via Alibaba-Trade Assurance is a free service by Alibaba.com that’s designed to help create trust between buyers
and suppliers. Trade Assurance helps buyers in the event of
shipping and quality-related dispute.
3. Do your company accept Alibaba Trade Assurance?
A: yes, of course. （1） We will draft order accoring buyer requirements. （2）Negotiate
terms with the supplier
and confirm order （3） Make payment to the bank account designated
by Alibaba.com
4. What's the payment terms?
A: 30% initial payment when place your order, 70% balance payment
before shipment.
5. About machine's Transportation & documents?
A: Pls advise us the nearest port of your city in order to check
the latest sea freight for you at first. Fast and security shipping
company will be chose by our Delivery Department for customers (if
we signed contract under CIF term). Even All risks Insurance will
be covered during the whole transportation.
Before shipment we will supply all the common documents(packing
list, commercial invoice, policy of insurance, bill of lading and
certificate of origin) and send it by DHL.
6. What's the MOQ?
A: 1 unit.
