JR301-SC-A Waterproof Intercon with Telephone Faceplate commonly used in
hotel, elevator, lift, cleanroom, ATM, public territories, etc.
F&Q
Q: Can I Have A Sample Order ?
A: Yes, We Welcome Sample Order To Test And Check Quality.Mixed
Samples Are Acceptable.
Q: What About The Lead Time?
A: Normally Within 2-5 Working Days. We Have Materials In Stock For
Most Of Hot Selling Products.And Mass Production Time Needs 2-4
Weeks For Order Quantity More Than 100 Units.
Q: What's the quality standard of your products?
A: CE, FCC, RoHS, ISO9001:2015 certification approved. All
materials are in high grade and new. With the strict quality, every
phone be thoroughly tested before leaving the factory.
Q: Can you produce a product in a color of my choosing?
A: Yes, we can manufacture products in different colors, however
there may be minimum quantities or surcharges applicable.
Q: Do you provide an installation service?
A: No, we do not install products, but they are very
straightforward to install, please kindly contact us if unsure.
Q: Do you offer guarantee for the products?
A: Yes, we offer 2 years warranty to our products against delivery.
Q: How about the shipping?
A: 1.Send by DHL / TNT / UPS / FEDEX / EMS,3-5days 2.Send by Air:
Arrive at destination Airport fast then pick it up by yourself
3.Ship by Sea: Low shipping cost and slow delivery (15 - 30 days)
Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than 0.2%. Secondly,
during the guarantee period, we will send new one with new order
for small quantity. For defective batch products, we will repair
them and resend them to you or we can discuss the solution
including re-call according to real situation.
