FAQ:
Q1: What is your terms of packing?
A1: Generally, we pack our goods in neutral white boxes and brown
cartons. If you have legally registered patent, we can pack the
goods in your branded boxes after getting your authorization
letters.
Q2: What about your delivery time?
A2: We have a lot of products in stock . We can send the stock
products in 3 work days.If without stock , or stock is not enough,
we will check the delivery time with you.
Q3: What is your terms of payment?
A3:T/T 30% as deposit, and 70% before delivery. We'll show you the
photos of the products and packages before you pay the balance.
Q4: Do you have a catalogue? Can you send me the catalogue to have
a check of all your products?
A4: Our catalogue shows most of our products, but not all. So just
let us know what product do you need ,and how many do you want . If
we do not have it , we can also design and make a new mould to
produce it . For your reference, making a ordinary mould will take
about 15-30days.
Q5: I can’t find the product on your catalogue, can you produce
according to the samples?
A5: Generally, it will take 30 days after receiving your advance
payment. The specific delivery time depends
Q6: What is your sample policy?
A6:we can provide free samples. Normally, we provide 5-10pcs free
samples for test or quality checking .But you have to pay for the
shipping cost . If you need many items, or need more qty for each
item,we will charge for the samples.
Q7: Do you test all your goods before delivery?
A7:Yes, we have 100% test before delivery
Q8: How do you make our business long-term and good relationship?
A8: 1. We keep good quality and competitive price to ensure our
customers benefit ;
2. We respect every customer as our friend and we sincerely do
business and make friends with them,no matter where they come from.
