FAQ
Q: Are you a factory or trading company?
A: We are a OEM/ODM factory.
Q: What is the MOQ?
A: Generally if you choose the different products, our minimum
order qty also will be different.
Q: What about the production time?
A: The LCD products need 5-6 weeks to be made after receive
deposit.
Q: Do you offer custom solution?
A: Yes,we can offer custom solution if standard products couldn't
meet buyer' requirements.
Q: Do you give any discount ?
A: I'll surely try my best to help you get those by the best price
and good service at the same time.
Q: What is the lead time of the products ?
A: Samples in stock will be delivered 1-5days after payment.
Pre-sales service :
1. Our team design and make solutions based on different
requirements from different customers.
2. We provide 24-hours service,and every message you quote inquiry
will be replied within 12 hours.
After-sales services:
1. We provide customer service through Skype, phone or email,
supply you video or drawing to solve problems.
2. We provide remote control service through internet to achieve
real time service, which will short time of solving problems.
3. We have professional engineer customer to keep fastly reply.
