A: Low MOQ, 1pc for sample checking is available .Q2. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed
samples are acceptable.
Q3.What about the lead time?
A: Sample needs 3-5 days, mass production time needs 1-2 weeks for
order more quantity Q4. How do you ship the goods and how long does
it take to arrive?
A: We usually ship by DHL, UPS, FedEx,EMS or TNT. It usually takes
7-15 days to arrive. Airline and sea shipping also can optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application. Secondly
We quote according to your requirements or our suggestions. Thirdly
customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 1-3 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control
system and the defective rate will be less than0.2%. Secondly,
during the guarantee period, we will send new lights with new order
for small quantity. For defec tive batch products, we will repair
them and resend them to you or we can discuss the solution
including r e-call according to real situation.
