1. Q: What’s the payment term?
A: Normally, TT 50% before prototype sample preparing or part
design, 100% in advanced before delivery. If payment is over $5000
or the big order placed, the payment term could be discussed.
2. Q: How about the delivery?
A: Normally we arrange air express like DHL, UPS, or FedEx etc. for
samples, ocean shipping for heavy production. Besides, customers
specify also is acceptable.
3. Q: When will you start to help design?
A: We sketch simple solution for initial discussion, after
quotation and order start to drawing then double confirm with
client
4. Q: What if quality issues occur when customer discover?
A: We are a company who intend to make long-stand strategy with
customer, our quality and engineer team will positively respond for
the quality issues with 72 hours.
5. Q: Do you have any standard products to cut down customers lead
time of prototype and tooling cost?
A: Yes, we have developed over 1000 sets of molds and some of them
can be used for customer directly. Besides, we specialize in wire
harness over 20 years with more than 5000 products.
