Q: Are you a factory or a trading company?
A: We are factory manufacturing packaging machines and we provide
perfect OEM and after-sale service.
Q: Can you send me the video to show how the machine works?
A: Certainly, we have made video of every machine and uploaded them
to Youtube.
Q: Material leaks out in first time use, how to solve it?
A: Unscrew the nut on machine head and screw the inner sealing ring
tightly.
Q: Produced ice cream is either too soft or too hard, what should
be done?
A: Wrong ingredient proportion, fix the proportion.
Q: There is big noise after power on the machine?
A: Noise will decrease after it being used a period of time,
there's no quality problem.
Q: Do you have a CE certificate?
A: For every model of machine, it has a CE certificate.
