Question: Are you manufacturer?
Answer: Yes, we are professional manufacturer for home automation with the
experience of 16 years.
Question: What is the Minimum Order Quantity(MOQ)?
Answer: No quantity limited, sample order is acceptable.
Question: What is the lead time? (How long do you need to prepare my goods?)
Answer: 5-7days for sample orders, 20-25 days for mass production
orders(based on different quantities, OEM, etc.)
Question: How will you deliver my goods to me?
Answer: We ship by air and sea generally. In the mean time, we cooperate
with international expresses such as DHL, UPS, FedEx, TNT to enable
our customers to get their goods rapidly.
Question: How long do I need to wait before my goods arrive?
Answer: 3-5 days for international express
Question: Can you put my brand name(logo) on these products?
Answer: Of course, OEM service is the most important part of our trade
purpose.
Question: What service do you have?
Answer: We have full-technique support(offer sample app and original
source code for RS485,GPIO, NFC, etc.)
Question: What is your warranty?
Answer: Our warranty is 1 year after delivery,SIBO pays high attention to
after-sales service. For those out of warranty, we repair you
without labor charge collection.
Question: What is your product quality?
Answer: 1. We promise to use the best (original) components to ensure our
product in high level.
2. All products will be carefully tested by our QC department.
3. Before test, all tablet PC have 24 hours aging test.
